Anthony Bartlett – Service Centre Manager
When I first started at WasteCare, nearly two years ago, the facility was not operating as it should have been and needed a complete overhaul of working practices and procedures. With the help of Mark Weymouth, my Logistics Manager, and Stuart McNish, the site chemist, and the rest of the team we were able to push through the important changes that were required to make the depot a success. Recent recognition and praise from the Environment Agency has followed on the back of practical cooperation building on the significant improvements to both the layout of the warehouse and yard. We now have much improved segregation to all waste streams and have almost certainly become more efficient and effective in managing the waste that we handle through the facility.
Most of the staff were onboard with the changes from the outset and could see the benefits of the improvements, some were initially sceptical but would now not go back to the “old days”. We now have new HGV drivers that have gone through our apprentice training scheme and succession planning is a real phrase used at the depot. It is important to the future growth of the company and to the development of each individual that we build on our initial success and set every higher standards in customer service and material handling.
We still have lots to do at the facility but now with the right attitude in place I am confident that the Barking Service Centre will continue to be a jewel in WasteCare’s crown.