The WasteCare Customer Service Standard

Posted on 1st May, 2015

A4EAs a Group, we always strive to provide the highest level of customer service, it is great to know the customers are happy with our service – AssetCare Key Account Manager Ali West recently visited A4E to review our service and to identify further opportunities.

Alex Brookes (Service Asset & Configuration Manager for A4E) previously dealt with one of AssetCare’s major competitors for over 10 years during his role with a previous company and is highly experienced with regard to Asset Management. We are delighted to say that Alex was glowing with his evaluation of our service in terms of value and customer liaison when compared to our competitors; the Account Manager Stephen Hopkinson was picked out for specific praise.

All the most successful service partnerships are based on excellent customer service with reliable and efficient communication. Thanks to Stephen’s contribution, we are confident that this partnership will continue to grow and flourish. Well done Stephen!